Privacy Policy

1. Introduction

Nexawise ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our financial education programs. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

This policy applies to information we collect through our website at nexxawisses.pro, during program participation, and through other interactions with our services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Data

We collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Demographic information (age range, location, occupation)
• Financial information shared during consultations (for Complete Stewardship participants only)
• Payment and billing information for program enrollment
• Communication preferences and program interests

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on pages, click patterns)
• Cookie data (see our Cookie Policy for details)
• Referral source information

Information from Third Parties

We may receive information about you from analytics providers, advertising networks, or payment processors who assist us in delivering our services. We ensure these third parties comply with applicable data protection laws.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Program Delivery: To provide and manage your enrollment in our educational programs
• Communication: To send program information, updates, and respond to inquiries
• Advisory Services: To deliver personalized financial education and planning guidance
• Payment Processing: To process transactions and manage billing
• Website Improvement: To analyze usage patterns and enhance user experience
• Marketing: To send information about relevant programs (with your consent, which you may withdraw)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To maintain the security and integrity of our systems

4. Legal Basis for Processing

We process your personal data based on:

• Contract Performance: Processing necessary to provide our educational programs and services
• Consent: Where you have given explicit consent for specific processing activities
• Legitimate Interests: For business operations, fraud prevention, and service improvement
• Legal Obligations: Where required by Thai law or other applicable regulations

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, email delivery, website hosting, and analytics (bound by confidentiality agreements)
• Program Instructors: Internal team members who deliver educational content (subject to confidentiality obligations)
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In connection with any merger, sale, or acquisition of our business

We do not sell your personal data to third parties. We do not share participant financial information discussed during private consultations except as required by law.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Enrollment and program participation records: 5 years after program completion
• Financial consultation records: 7 years as required by Thai accounting standards
• Marketing communications records: Until you unsubscribe or request deletion
• Website analytics data: 26 months maximum

After these periods, we will securely delete or anonymize your information unless we are legally required to retain it longer.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure and regular security audits
• Access controls limiting data access to authorized personnel only
• Regular staff training on data protection practices
• Incident response procedures for potential data breaches

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot absolutely guarantee its security but will notify you of any breach as required by law.

8. Your Rights

Under Thai data protection law, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal retention requirements)
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw previously given consent at any time
• Right to Lodge Complaint: File a complaint with the Personal Data Protection Commission of Thailand

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

12. International Data Transfers

Your personal data is primarily stored and processed in Thailand. If we transfer data outside Thailand, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: